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Negotiation Skills Workshop Training for Telecom managers
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Click here to fill in the online registration form
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Venue
Tanoa INternational Hotel, Nadi Fiji
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Event Date
13) 22-26 Mar 2010
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Terms and Conditions
Delegate Fees of F$400 applies
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Related Document : Participant_information-Negotiation workshop.doc
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Title:
Negotiation Skills workshop for Telecom Managers
Target Audience:
Managers and senior supervisors in telecommunications organisations in the Pacific
Background & Justifications:
Managers and supervisors in telecommunications business are facing increased pressure for performance and use of resources in an increasingly competitive environment. Managers and supervisors need to use resources more effectively and efficiently they need skills to negotiate inside their organisations for resources, skills to negotiate with suppliers, negotiate projects and to deal with customer complaints.
Skills to plan and implement negotiation strategies will make managers better communicators with individuals and groups and more able to manage or guide projects
Objectives
To develop competencies and prepare strategies and tactics for a range of types of negotiation required by Telecom Managers.
To develop personal skills in group communications where negotiation is needed.
Duration:
5 days [Proposed 22-26 March 2010]
Venue:
Nadi, Fiji
Agenda:
Day 1:
Broad Content:
Introductions, administration, team building. Characteristics of negotiation. Identifying types of negotiations for telecom managers.
Phases of negotiation. Selecting practical workshop negotiation projects.
Learning Outcome:
Understands phases of a negotiation
Day 2:
Broad Content:
(1) Understanding negotiation strategies. Selecting a best strategy for a negotiation.
(2) Designing the negotiation strategy.
Learning Outcome:
(1) Understands a negotiation strategy.
(2) Can design a strategy
Day 3:
Broad Content:
(1) Identifying negotiation styles of behaviour. Assessing negotiation strengths and weaknesses.
(2) Communication styles for negotiation. Conflict styles in negotiation
Learning Outcome:
(1) Aware of personal strengths and weaknesses for negotiation.
(2) Aware of non-defensive styles for effective communication
Day 4:
Broad Content:
Mapping a negotiation. Planning a negotiation. Setting negotiation goals and limits
Practical workshop negotiation project practice
Learning Outcome
Can set up a negotiation
Day 5:
Broad Content:
Team approaches to negotiation. Roles in negotiation. Team negotiations competition.
Selecting a winning team.
Learning Outcome:
Understands a team approach and roles for effective negotiation
Closing & Evaluation.
Registration
Delegate fees is F$400
Materials will be provided
To Register, pre register online at the link provided in this page and send payments to PITA (upon registration, PITA will send you information for fees)
Registrations will only be confirmed upon receipt of delegate fees.
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