"Getting to where customers are, has become the emerging drivers for integrating social media applications and engaging more customers online for Telcos", the PITA NGN Forum heard in discussing social network and media benefits, such as in enhancing customer experiences and promoting "wisdom of the crowd". Other topics discussed and exchanged at the PITA NGN Forum includes new business models, network technologies, case study transformations, emerging fraud issues, cloud telecoms and over the top applications, issues, needs and opportunities for the Pacific Island carriers and operators.
The PITA NGN Forum, now an annual forum, was held from 31 October to 02 November in Sydney, and was hosted by Telstra International.
Sponsors for the tea breaks and social event included PacTEL International, Gigasat, Lumina/Newtec, Gendband, CISCO, Viasat and Huawei hosting a CEO forum social evening.
Click Here for the PITA NGN Forum Program
Click here for copies of Presentations and literature (requires member logins)(available after 15 Nov 2012)
For more information, contact us